Privacy Policy

Our Privacy Policy

Privacy Policy


Carplanet.ae belongs to Car Planet Ltd, located in Dubai, UAE. Terms ‘we’, ‘us’, ‘our’ or “website” herein will be referred for Car Planet. Your privacy is important to us and we are committed to protecting it. We are also transparent in regards to how we collect, utilize and share your information. The policy also makes you understand the various choices you have while using or purchasing through our website. We use your information only where we have legal basis in doing so. Every step is taken to ensure the safety of your personally identifiable information (PII) shared on our website. This privacy policy is designed to give you a comprehensive understanding on how, what and why the information is collected, stored and used from our website. We always recommend that you read our privacy policy fully.

  • Owner of this site is responsible for controlling your personal data received through the Site.
  • This Privacy Policy is applicable to all our site users.
  • Owners may improve this Privacy Policy from time to time in accordance with privacy practices or for other operational, legal, or regulatory reasons.
  • Every time you submit your personal information through our website, the owner will not exclusively ask for the authorization to collect, store, and use and disclose your personal information.


Information provided to us and its usage:

  • We only collect your information, if we have a reason to do so.
  • We process your personal data which is adequate, relevant and limited to what is necessary to achieve the purpose for which it is processed.
  • We would require you to collect and use some of your Personal Data in order to provide the Services to keep up the promises we make to you in the Terms of Service.
  • Every time the site is visited, information of the accessing person is automatically stored in a log file. Data like the IP address, operating system of your computer, date, browser used, time, web page name and URL, name of your internet access provider, language configuration and geographical origin are collected and stored automatically without your knowledge.
  • Your data is stored only as long as we have a reason to keep it. These data are saved till the time of deletion.
  • Information is collected mainly to know the utilization of our website by the visitors. This information is disclosed or used for the creation of website usage survey reports.
  • IP addresses may be inspected and used if there is any breach of Site or any attack against the Site infrastructure or for statistical purposes and in other cases.
  • Personal information like your name, address and email address are collected when you purchase something from our store, as part of the buying and selling procedure.
  • Financial information like credit card or bank details like bank account number, bank name and other financial information are provided for the issue and acceptance of invoices.
  • When personal information is shared deliberately with the site services, you automatically agree to the use, collection and storage of your personal information as indicated in this Privacy Policy.
  • Any information you provide or required to provide on the Site, does not limit to the ability to receive promotional offers from Owner.
  • The principal purpose of collecting your personal information is to provide safe, smooth, efficient and customized services to the user.
  • According to the information provided by the user, the owner will be able to develop and deliver products.
  • Site owners might also use the personal information for its internal purpose, but not limited in contacting users through email or phone calls in order to inform the user about updates of the Site
  • Services or e-commerce transactions.
  • We keep track of user preferences when users select various settings within the Services.
  • Device location information is collected when you use our Services (if background location tracking is turned on).


Your Personal data sharing:

  • We do not sell your personal information but we might share your information with others.
  • We may share certain of your personal data, with employees, contractors, consultants or advisers, for general commercial purposes or sales
  • Personal data is shared, serving the data protection law.
  • Personal data is shared if our business is sold or transferred or merged with another business.
  • We may also provide a cluster of data to third parties in the form of anonymised information. We ensure that your identity is not revealed.
  • Owner may reveal your Personal Information for legal requirements, enforcing the policies, reply to provide claims that violate the morality of other third parties or protect anyone’s rights, property or safety. This information will be disclosed only in accordance with applicable laws and regulations.
  • We may share collected personal data with third-party vendors who might require information so that they can provide their services to us, or to provide their services to you. Third party vendors will have to agree to the privacy commitments so as to share information with them.
  • Personal information may be accessed by our staff, agents or contractors based on other countries. The Owner will ensure that your information that is accessed is handled subject to appropriate safeguards and mandatory legal requirements.
  • We may share your collected personal data with your consent or as per your direction.
  • If you send us a request for assistance, we reserve the right to publish that request so as to clarify and respond to your request. It also helps us in providing support to other users.


  • Latest security instructions and best practices are followed by us to keep your data intact. We look upon your personal information with great respect and make every effort to safeguard it.
  • We monitor our Services periodically to ensure there exist no potential vulnerabilities and attacks.
  • We follow the best industrial practices to make sure your personal data are not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
  • Always keep in mind that there is nothing that can provide absolute security on the internet. Even though we take every measure to guard your personal data, still we are not able to guarantee absolute safety as no online service is 100% secure.
  • All your information in regards to credit are encoded using secure socket layer technology and stored using AES-256 encryption. We follow PCI-DSS requirements. We also implement additional accepted industry standards.


Your rights:

  • We respect your rights to privacy.
  • We will respond to your requests with regards to Data Protection Law.
  • You have the right to reclaim your personal information.
  • You have the right to take out your Personal Information.
  • You have the right to rectify inaccurate or incomplete Personal Information.
    You have the right to restrict processing your Personal Information.
  • If your Personal Information is processed under your consent then you have the right to cancel your consent at any point of time.
  • We would require you to provide additional information for verification purposes, so as to protect your personal information from unauthorized access or deletion.
  • If your identity is not verified, we cannot provide or delete your information.
  • You have the right to deny processing of your personal data. You can ask us to stop processing your personal data immediately.



Carplanet.ae uses cookies to enhance user experience in connection with content and ads displayed by third parties. Our site uses cookies so as to enhance and improve Site service and also helps in providing certain other features that you may find useful, like cookies of media or advertising partners which are placed on your computer when visiting our Site. Cookies are small text files that are transferred to your computer’s hard disk which help our website in identifying users and keeping track of their desires and website usage. In case you do not wish to enable the usage of cookies, you can do so by changing the web browser settings. A cookie holds your contact information. It allows us to identify your computer when you go through our site. Nevertheless, the cookies used by us do not detect any information stored on your computers.


Third Party Links:

Our site contains links to other websites, where we have no control. Owner does not have any control over the privacy policies of third parties and you would be subject to the privacy policies of those third parties when and where they are applicable. It is recommended you review the privacy policies of those third party websites. This privacy policy only addresses the use and disclosure of information this site owner collects from Users through our website. We are not responsible for any privacy policies or the content of any other websites to which this site is linked. If you click on another link, logo or any other, please note that you are no longer on this Site.


Contact Us:

Carplanet.ae may review the Privacy Policy stated here and will make changes to it intermittently as and when the company sees fit. We instruct our users to go through our privacy and policy session and stay updated to any changes. By continuing to use our website and its services, it is presumed that the user has read and agreed to our latest Privacy Policy of the organization. If you have any questions or concerns about how your information is handled, please direct your inquiry to Car Planet, we have executives responsible for facilitating such inquiries. To report any violation of the Privacy Policy or to submit a query or in case of assistance in regards to the Privacy Policy or practices, please contact Owner Customer Support Service mentioned below:

Phone: +971563850640
Mail: info@carplanet.ae